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AI-Powered Multimodal Customer Service Display - Unisound


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        Multimodal Smart Service Kiosesk

        Unisound Multimodal Kiosesk leverages Zhiling Voice Module. LLM, AI Agent and knowledge base power its AI‑digital‑human multimodal interaction. It delivers 24/7 unattended service for airports, rail hubs, exhibition centers and scenic spots.

        Multimodal Smart Service Kiosesk
        Accurate Noise Reduction Sound Pickup
        Zhiling Voice Module adapts to noisy public areas, enabling face‑triggered greetings and voice wake‑up for natural multimodal interaction.
        LLM-Driven Intelligent Q&A
        Powered by LLM‑RAG knowledge base, it gives consistent professional replies for service queries and navigation, replacing human attendants entirely.
        Multi-Scenario Adaptability
        Pre‑loaded with query, navigation and guidance modules. Flexible customization fits various public‑service scenarioses.
        Unified Cloud Management
        Four cloud platforms manage devices, knowledge, voice and content for remote control and fast project delivery.

        Functional core features

        Accurate noise reduction pickup

        Equipped with smart listening noise reduction microphones array, it can effectively adapt to noisy public scenes; Support the active greeting and voice wake-up interaction of face perception to create a natural and smooth multimodal experience.

        Intelligent question and answer of large model

        Based on the big model and RAG knowledge base architecture, it can accurately respond to multiple inquiries such as business consultation and scenario guidance, and respond professionally and uniformly, which can comprehensively replace manual duty.

        Multi scene function adaptation

        Built in standardized function modules such as information query, on-site navigation, facility guidance, etc., support flexible customization on demand, and quickly adapt to various public service scenarioses.

        Integrated cloud management and control

        Four cloud platforms, including supporting equipment operation and maintenance, knowledge management, voice customization, and information release, support remote unified management and control, and assist in the rapid implementation of project customization.

        Parameter information of multi-mode intelligent customer service screen

        01

        Size: 55 inches
        Resolution: 1080 * 1920
        Display scale: 9:16
        Brightness: 400cd/m ²
        Model: 3588
        System: androids 12.0
        CPU:RK3588, Quad core Cortex ‑ A76 and Quad core Cortex ‑ A55 NEON, main frequency up to 2.4GHz
        GPU:ARM Mali‑G610 MP4, Support OpenGL ES 1.1/2.0/3.2, OpenCL 2.2, Vulkan 1.2, embedded 3D engine
        Storage: LPDDR4 4GB memory+32GB storage
        Network: WiFi, wired, 4G network
        Touch screen: capacitive touch
        Mike: 8mic
        Horn: support
        Camera: KY ‑ IMX179 ‑ v1.0 monocular camera
        Shell material: SPCC cold-rolled steel plate+aluminum profile frame
        Protective glass: indoor tempered glass
        Protection: indoor waterproof/dust
        Power supply: AC input 100 ‑ 240V (50/60Hz)
        Usage: indoor
        Installation mode: floor type

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